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Spedizione e resi

INFORMAZIONI DI CONSEGNA

 1. Standard Shipping:

         Typically the most economical option but might take a few days to weeks depending on location.

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 2. Expedited Shipping:

          Faster than standard shipping but with an added cost.

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 3. International Shipping:

          Available to select countries, usually with higher fees and longer delivery times.

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 4. Free Shipping:

          Often available for orders above a certain amount or for specific promotions.

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 5. Order Processing Time:

         Orders are usually processed within 1-3 business days.You’ll receive an email confirmation once your               order ships, often with tracking details.

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 6. Shipping Carrier:

         Common carriers include UPS, FedEx, USPS, DHL, etc.Tracking numbers are often provided once your               order is shipped.

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 7. Delivery Time:

        Domestic deliveries generally take 3-7 business days.International shipments may take 1-4 weeks or                longer, depending on the destination.Address Accuracy:Ensure the shipping address is correct and         

        complete, as incorrect information may delay delivery or result in the package being returned.

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                                                   Return & Refund Policy

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  1. Return Window:​                                                                                                                                              stores offer a return window of 1 - 30 days from the date of purchase.

  2. Condition of Items:

    • Items usually need to be unused and in their original packaging to be eligible for return.

    • Products should not be damaged or altered in any way.

  3. Return Process:

    • To initiate a return, you may need to contact customer service or submit a return request via the store's website.

    • Some stores provide a prepaid return shipping label; others may require customers to cover return shipping costs.

  4. Refunds:

    • Once the returned item is received and inspected, a refund is typically issued to the original payment method.

    • Refunds can take anywhere from 5-14 business days, depending on the payment processor.

  5. Exchanges:

    • Some stores allow for exchanges if the item is defective or if you prefer a different size or color.

    • Like returns, exchanges are usually subject to availability and time limits.

  6. Restocking Fees:

    • Some stores charge a restocking fee, especially for larger or higher-end items.

  7. Damaged or Defective Items:

    • If an item is damaged or defective upon arrival, most stores will offer a full refund or replacement at no additional cost to the customer.

    • Always document damage with photos if possible when you contact customer service.

Exceptions

  • Perishable items (like food or flowers) and health/hygiene products (such as personal care items) often cannot be returned for safety reasons.

  • Clearance, final sale, or custom-made items may also be excluded from returns.

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