Store Policy

Welcome to BABY x Puppy Store ! We are committed to providing you with a seamless shopping experience. Below, you’ll find the details of our policies to help answer any questions you may have. Please read carefully before making a purchase

1. Payment Policy

We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover

• Digital Wallets: PayPal, Pay later, Klarna ,after Pay​

• 2.Shipping Policy

• Processing Time: Orders are processed within 1-7 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the next business day.

• Shipping Options: We offer Standard Shipping.

• Shipping Rates: Free shipping is available on orders over $10 USD within United States of America.

• 3. Return & Exchange Policy

• We want you to be completely happy with your purchase! If you are not satisfied with your order, we are here to help.

• Returns: We accept returns within 1--30 days of receiving your order. To be eligible for a return, the item must be unused, in the original packaging, and in the same condition you received it.

• Exchanges: If you would like to exchange an item for a different size, color, or style, please contact us within 1-30 days of receipt. The item must be in its original condition.

• Non-Returnable Items: Some items are non-returnable for hygiene or safety reasons, such as personalized products,used items, etc.

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item).

• Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 weeks days.